Presetting

Service Center

Frequently Asked Questions

Who do I call for service on my presetter?

Call 1-800-PAR-6545 for all of your presetter service needs.

How often should I have my machine calibrated?

Parlec recommends yearly calibration of your presetter.

Please see below for annual maintenance options.

GAGE CERTIFICATION SERVICE

  • Gage Certification including cleaning, testing and NIST traceable certificate.
  • Fulfills ISO 9001:2000, QS 9000 calibration requirements
  • Gage must be returned to Parlec for certification

ANNUAL MAINTENANCE SERVICE

  • Cleaning and Lubrication of all Applicable Parts
  • Adjusting of Mechanical and Optical Assemblies
  • Performance Evaluation and Verification of all functions
  • Free 2 hours of onsite training (Not valid after technician has left the site)
  • Does not include charges for parts replacement or repairs
  • Unlimited 1-800 Parsetter TMM technical support

ANNUAL MAINTENANCE AND CERTIFICATION

  • CleaningFulfills ISO 9001:2000, QS 9000 calibration requirements
  • Includes Annual Maintenance Service, Gage Certification for up to two gages,
    and Laser Calibration Service for one machine.
  • Laser testing of two axis
  • Linear corrections as needed
  • Documentation of results
  • Adjusting of Mechanical and Optical Assemblies
  • Performance Evaluation and Verification of all functions

Free 2 hours of onsite training (Not valid after technician has left the site).
Does not include charges for parts replacement or repairs.


For additional service needs, please go to Corporate Contacts page for service phone numbers.



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